Privacy Policy

Template text — to be reviewed and completed by the practice (and, where appropriate, a legal adviser) before this website is published.

Who we are

This website provides information about Dr Nirvana Swamy Kudlur Chandrappa, Consultant Psychiatrist. The data controller for information submitted through this website is [practice legal name and address — to be completed], registered with the Information Commissioner's Office under number [ICO number — to be completed].

What information we collect

When you submit the consultation enquiry form, we collect:

• your name, email address and (optionally) telephone number;
• your contact and appointment preferences;
• the reason for your enquiry and any brief description you choose to provide.

Information about your health is "special category data" under UK GDPR. Please share only what is needed to respond to your enquiry.

Why we use it and our lawful basis

We use your information only to respond to your enquiry and to arrange a consultation if you wish to proceed. Our lawful bases are taking steps at your request before entering into a contract (Article 6(1)(b)) and, for health information, the provision of health care (Article 9(2)(h)) and/or your explicit consent (Article 9(2)(a)).

How your information is protected

• The website is served over HTTPS, so form data is encrypted in transit.
• Enquiries are not stored in a website database; they are forwarded over an encrypted connection to a secure practice inbox.
• Enquiry contents are not written to website logs.
• Spam protection is used to prevent automated abuse of the form.
• Access to enquiries is restricted to authorised practice staff.

How long we keep it

If you do not become a patient, enquiry emails are deleted within [period — to be confirmed, e.g. 12 months]. If you become a patient, your information forms part of your medical record and is retained in line with applicable UK medical-records retention guidance.

Sharing

We do not sell your information. It is shared only with service providers who process it on our behalf under a written agreement (such as our email provider), or where required by law.

Your rights

You have the right to access, correct or erase your information, to restrict or object to its processing, and to withdraw consent at any time. To exercise these rights, please contact the practice. You may also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

See our Cookie Policy.